Refund and Returns Policy

Overview

Refund and Returns Policy:

Thank you for shopping with us. Please read the following policy carefully before making a purchase. By placing an order with us, you agree to the terms outlined below.

Refunds and Returns: We regret to inform you that we do not offer refunds or accept returns for any products purchased through our platform. All sales are final. Please consider your purchase carefully before completing the transaction.

Exceptions: In the unlikely event that you receive a damaged or defective product, please contact our customer service team within 24 hours of receiving your order. We will assess the situation and, if deemed appropriate, provide a resolution in accordance with our warranty or guarantee policy.

Cancellation Policy: Orders cannot be canceled or modified once they have been placed. Please ensure that all information, including product selection and shipping details, is accurate before confirming your order.

Contact Us: If you have any questions or concerns regarding our refund and returns policy, please don’t hesitate to contact our customer service team. We are here to assist you and ensure your shopping experience with us is satisfactory.

Please note that this policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates or revisions.

Thank you for your understanding and cooperation.

Need help?

Contact us at a.ribeiro@leadertread.co.za for questions related to refunds and returns.